Continuing Education
Continuing education is essential to maintaining certification and competency for everyone involved in specimen collection. Meeting federal, state, and institutional requirements for continuing education is expensive and challenging. Finding high quality local CE offerings can be even more difficult. PhlebotomyWeb training courses are approved for continuing education credits by P.A.C.E., the State of California, and the State of Florida. Competency tests are approved for continuing education credits by P.A.C.E. and the State of California. The range and depth of the courseware also means that staff can find CE in the areas they need it, when they need it. This makes PhlebotomyWeb an indispensable resource for improving quality and reducing costs. Participants apply for credit online as courses are completed, and managers receive quarterly reports that document CEUs earned by each staff member, along with official certificates. This information is also available online, so managers can easily monitor CE status. New training and competency assessments are added to the PhlebotomyWeb menu regularly, and managers are notified by email.

Competency Tests

Phlebotomy is performed by many staff in many locations, which makes competency assessment a difficult and unending challenge. Finding and reminding staff, handling the paperwork, and dealing with exceptions can consume productive time. PhlebotomyWeb can test, track, and document specific competencies ranging from age and location-based competencies, to chain-of-custody specimens, customer service, patient identification, and safety. In addition, all tests are accredited for P.A.C.E continuing education credit from Medical Training Solutions and accepted in California and Florida.
Coming soon: customizable competency tests for facility-specific assessments.

Procedure Checkists

Use PhlebotomyWeb's checklists in your training program, policies and procedures manual, or to document direct-observation competency assessment. Individual checklists are available for the following procedures:

• Venipuncture
• Skin Puncture
• Blood Culture
• Chain of Custody
• Syncope (Fainting)
• Hematoma
• Handwashing
• Criteria for Rejection
• Identification and Labeling
• Data Collection
• Customer Service
• Type & Crossmatch Collection
• Type & Crossmatch Collection for Patients with Bloodbank Wristbands

For Managers

Managing and supervising blood collection means multi-tasking in a fast-paced environment where mistakes can have serious consequences. Training new staff, assessing and tracking competency, and ensuring compliance with policies and procedures are just a few of the responsibilities. PhlebotomyWeb helps you improve these processes while taking away much of the headache.

What can PhlebotomyWeb do for managers and supervisors?

• Train students and staff in procedures, safety, and customer service
• Test, track, and document staff competency twice a year
• Meet staff continuing education (CE) requirements
• Improve specimen collection by non-laboratory personnel
• Provide a library of checklists for best practices
• Offer expert advice on emerging issues and problems
• Allow them to customize their competency assessment tools
• Permit editing of CEU questions for customized emphasis