Four live webinars, each one hour in length, covering a wide variety of preanalytical topics.
2011-2012 Webinar Schedule
| Date |
Topic |
Nov 17th, 2011 |
Safety Survey: How Vulnerable Are You to a Needlestick? |
Dec 13th, 2011 |
Preanalytical Benchmarks: How Does Your Lab Compare? |
Jan 17th, 2012 |
The Ten Commandments of Phlebotomy |
Feb 14th, 2012 |
Seizing Control of Blood Culture Contamination Rates |
All webinars begin at 1pm, Eastern Standard (Daylight) Time - GMT-5
Presented by a faculty of national and international speakers and authors including:

Dennis J. Ernst MT(ASCP)
Executive Director
Center for Phlebotomy Education
Bio >
Dennis J. Ernst MT(ASCP) is the Executive Director of the Center for Phlebotomy Education, Inc.
Besides being a highly recruited international lecturer, he has authored of over 50 articles on phlebotomy, two textbooks and a desk reference. He chairs the CLSI working groups that write the standards for specimen collection , has participated on several CDC Best Practices panels addressing preanalytical issues, and serves as the editor of the Phlebotomy Today family of newsletters, read monthly by over 15,000 subscribers worldwide.

Lisa O. Ballance BS, MT(ASCP), CLC(AMT)
Director of Online Education
Center for Phlebotomy Education
Bio >
Lisa O. Ballance, BS, MT(ASCP), CLC(AMT) is the Director of Online Education for the Center for Phlebotomy Education, Inc.
With over 24 years of experience, Ballance holds expertise in the preanalytical phase of clinical laboratory testing developed during her service as a Regional Consultant for the Laboratory Improvement Unit of the North Carolina State Laboratory of Public Health. Prior to her consulting position, she served in management and supervisory positions in public health and hospital laboratory settings.
Ballance has served as a volunteer member of several CLSI working groups that revise blood collection standards, given numerous presentations at state and national laboratory conferences, and authored more than a dozen articles published in a wide variety of laboratory publications.
Target Audience
Healthcare professionals around the world who draw blood samples for clinical laboratory testing including phlebotomists laboratory testing personnel, managers, nurses, medical assistants, EMS personnel, physicians, nurse practitioners, physicians assistants, etc. Sessions are not country-specific, but rely heavily on the standards and guidelines promulgated by U.S. organizations and agencies.
Features
- View the slides and listen to the speaker live through your computer's speakers;
- Handouts provided prior to each event;
- Register for the entire series or a la carte;
- Priced per login, not per person;
Registration includes:
- Unlimited participants at a single physical location;
- P.A.C.E. continuing education credit for all qualified attendees;
- 30-day access to the recorded presentation for all registrants;
- Permission to distribute session materials to all attendees at your location.
- Geared toward phlebotomists and all healthcare professionals with blood collection responsibilities;
- All content reflects the most current standards and guidelines of OSHA and the Clinical and Laboratory Standards Institute (CLSI);
- Each webinar qualifies for one P.A.C.E.® continuing education credit;
- Interactive Q&A at the end of each session;
- quantity discounts for healthcare systems registering five or more sites.
System requirements
To participate in the webinars, registrants must have:
- Computer with high-speed Internet access
- Computer speakers for audio
- Javascript enabled
- Operating System: Windows 2000 or higher, OSX 10.4 (Tiger) or higher
- Internet Browser: Internet Explorer 6 or higher (Windows), Firefox 2 or higher (Windows or Mac), Safari 3 or higher (Mac)
Price
Each webinar purchased separately: $199/login
Entire series: $699/login (savings of $97)
To register
- By phone: call toll free 866-657-9857 and register by phone (Office hours 8:00 - 5:00 EST (GMT -5).
- By fax: fax your purchase order to 812-738-5750. Please include the phone number and email address of the individual who will be logging in on the day of the webinar.
- Online ordering
Descriptions and objectives
11/17/11 — Safety Survey: How Vulnerable Are You to a Needlestick?
Despite the implementation of safer blood collection devices in the industry, healthcare professionals are still sustaining accidental needlesticks. This presentation recognizes that only when unsafe behaviors are also addressed can facilities reduce their exposure rates to their lowest possible level. The presenter leads attendees through a discussion on the most common careless practices that contribute to accidental exposures in a self-assessment exercise that exposes their own risky behaviors, and those of their staff, that put them at risk.
Length: 60 mins. plus Q&A.
Level of Instruction: Basic
Learning Objectives: At the conclusion of the presentation, participants will be able to…
- identify common practices that can lead to accidental needlesticks;
- discuss the OSHA requirements for preventing exposures;
- modify their blood collection practices to reduce their vulnerability to accidental needlesticks.
Register >
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12/13/11 — Preanalytical Benchmarks: How Does Your Lab Compare?
How does your hemolysis rate compare to other facilities' rates? How well are you doing on reducing identification errors compared to other hospitals? This presentation summarizes the literature on the rates of hemolysis, specimen rejection, blood culture contamination, patient/sample identification errors, preanalytical turnaround times, and patient satisfaction. The presenters conclude with suggestions on process improvement for select indicators.
Length: 60 mins. plus Q&A.
Level of Instruction: Advanced
Learning Objectives: At the conclusion of the presentation, participants will be able to…
- define industry benchmarks on six key preanalytical quality indicators;
- compare their facility's preanalytical processes against benchmarks established by other facilities;
- implement a strategy to address poorly performing indicators.
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1/17/12 — The Ten Commandments of Phlebotomy
Phlebotomy is a highly detailed invasive procedure with many rules that must be followed in order for the sample to be drawn safely and in a way that doesn't alter test results. But if there were to be ten commandments for phlebotomy, what would they be? In this webinar, the presenter proposes ten 10 rules of specimen collection that must be followed without fail and why. Topics include discussions on vein selection, customer service, patient and sample identification, technique, safety and more.
Length: 60 mins. plus Q&A.
Level of Instruction: Intermediate
Learning objectives: At the conclusion of the presentation, participants will be able to…
- list at least ten important considerations all phlebotomists must employ when drawing blood;
- evaluate their understanding of key concepts in specimen collection;
- discuss the CLSI standards and OSHA guidelines as they pertain to specific aspects of specimen collection.
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2/14/12 — Seizing Control of Blood Culture Contamination Rates
Do you have too many contaminated blood cultures? Do you need strategies to reduce them in your facility? You're not alone. On average, treating patients for false-positive blood cultures cost hospitals $5000 in unnecessary antibiotic therapy and laboratory tests. They also extend the patient's hospital stay by 4.5 days.
This webinar discusses the most common causes of blood culture contamination and strategies to reduce contamination rates in your facility, even where phlebotomy services have been decentralized. Length: 50 mins. plus Q&A.
Level of Instruction: Intermediate
Learning Objectives: At the conclusion of the presentation, participants will be able to…
- identify the common causes of contaminated blood cultures;
- discuss ways to reduce contamination rates;
- describe the proper procedure for preparing a site for blood culture collection.
Register >
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©2011 Center for Phlebotomy Education, Inc. All rights reserved.