Performing phlebotomy at a world-class level means mastering customer service, drawing specimens of high quality, preventing patient injury, and avoiding accidental needlesticks. This presentation discusses the hallmarks of a world-class phlebotomist and gives attendees tools and inspiration to perform at a higher level. Includes access to CE questions for inhouse use. This video qualifies viewers to obtain 1 unit of P.A.C.E. continuing education credit. (Additional fee applies.)
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