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Terms of Use


Last Revision: 10/11/2021

Please read these terms and conditions of use carefully. By using this website, you agree to these terms and conditions.

These terms and conditions of use (“Site Terms”) apply exclusively to use of any Websites produced by the Center for Phlebotomy Education, Inc. (“CPE”) and its subsidiaries, (collectively the “CPE Sites”) and any websites or web pages created and managed by the CPE. The CPE Sites shall collectively be referred to as the “Sites.” These Site Terms do not alter in any way the terms or conditions of any other agreement you may have with CPE for products, services or otherwise.

CPE reserves the right to amend at any time any policies governing this website, including these Terms and Conditions and CPE’s Privacy Statement, by posting the amended terms on our website. You will be able to tell that a revision has been made by the date of the last revision indicated at the top of the document. The amended terms shall be effective immediately after they are initially posted on this website. Your use of our website following the posting of such amended terms shall constitute your acceptance of any such changes. If you do not accept the amended terms, you must cease using this website.

Websites are created and managed by CPE. Use of the CPE Sites is strictly voluntary.

The information offered through the CPE Sites is presented for the purpose of providing general information on phlebotomy. Nothing contained in the CPE Sites is intended to be instructional for medical diagnosis or treatment or to be the practice of medicine or the provision of medical services.

In no event should content within the CPE Sites, including content within the Site or that generated by principals of CPE and delivered by email or other communication, be used in place of the standards of practice.


Definitions

“Facility”— one physical structure, including satellite facilities staffed by employees who perform blood collection procedures on behalf of, or upon request by, the main facility within the same legally defined metropolitan area as the main facility.
“Academic department”— an educational institution with one or more campuses within its legally defined metropolitan area or county.
“Student”— an individual currently enrolled into a course that teaches blood collection procedures in one of the member's/subscriber's academic departments.
“Employee”— an individual currently employed by the member/subscribing facility.
“Representative”— employee of a corporation or organization whether located regionally (e.g., at corporate headquarters), intranationally, or internationally (e.g., members of a sales team).
“Digital version”— any pdf document, epub file, or html file purchased and made accessible to the purchaser via download from the CPE's web site, via access to CPE's web site or via email from authorized CPE personnel or electronic delivery system.


1. Limited License

CPE grants you a limited license to make personal use only of these Sites. Such license is subject to the Site Terms and does not include:

  1. any resale or commercial use of the Site or content therein;
  2. the collection and use of any product listings or descriptions;
  3. making derivative uses of the Site and its contents;
  4. use of any data mining, robots or similar data gathering or extraction methods; or
  5. downloading (other than the page caching) of any portion of any of the Site or any information contained on the Site, except as expressly permitted on the Site. Except as noted above, you are not conveyed any right or license by implication or otherwise in under any patent, trademark, or proprietary right of CPE or any third party.

2. Privacy Policy

CPE believes strongly in protecting user privacy. Please refer to our Privacy Statement for information on how CPE uses and collects information and protects your privacy.

“The unauthorized reproduction or distribution of this copyrighted work is illegal. Criminal copyright infringement, including infringement without monetary gain, is investigated by the FBI and is punishable by up to five years in federal prison and a fine of $250,000.”

3. Liability Disclaimer

Healthcare is an ever-changing science. As new research and clinical experience broadens our knowledge, changes in procedures are required. The authors of all material posted on www.phlebotomy.com have checked with sources believed to be reliable at the time of writing in their efforts to provide information that is complete and generally in accord with the standards accepted at the time of publication. However, neither the authors, editors, contributors, the Center for Phlebotomy Education, Inc. nor any other party who has been involved in the preparation or publication of this work warrants that the information contained herein is in every respect accurate or complete, and they are not responsible for any errors or omissions or for the results obtained from the use of such information. Readers are encouraged to confirm the information contained herein with other sources before applying information provided.

4. Copyright

Unless otherwise indicated, all website materials, including, without limitation all designs, text, graphics, other files, and the selection and arrangement thereof, are the proprietary and copyrighted property of CPE, or their respective licensors. Use of the materials in this website—including any commercial use, reproduction for purposes other than described above, modification, distribution, republication, display, or performance—without the prior written permission of CPE is strictly prohibited.

Web Pages

All materials posted on this site are protected by United States copyright law and may not be reproduced, distributed, transmitted, displayed, or otherwise published without the prior written permission of the Center for Phlebotomy Education, Inc. (CPE)

Web Page Exceptions:

PDF versions of the Tip of the Month series: All Tip of the Month pdfs are available for printing, forwarding, and distributing in their entirety and their original unedited format. Content of the Tip of the Month cannot be copied, reproduced and/or republished in whole or in part without the written permission of the Center for Phlebotomy Education, Inc.

PDF accessible on our Free Stuff web page: All pdfs accessible on the Free Stuff page of www.phlebotomy.com are available for printing, forwarding, and distributing in their entirety and their original unedited format. PDFs linked from the Free Stuff page cannot be republished in any publication or reposted on any other web page in whole or in part without the written permission of the Center for Phlebotomy Education, Inc.

Free Downloads

Users who download documents made available at no charge linked from our "Free Downloads" page are entitled to distribute hard copies (printed copies or photocopies) and digital versions (see Definitions) of articles to verifiable employees within their facility (see Definitions) or verifiable employees and students in an academic department (see Definitions) without prior permission provided that all copyright, unauthorized distribution, and other notices contained in each Document are maintained. Documents may be forwarded by email to verifiable employees within their facility or verifiable employees and students in an academic department under the same provision. Documents may also be placed on a facility’s intranet accessible only to verifiable employees within their facility or verifiable employees and students in an academic department only within the facility or academic department under the same provision. Documents may also be incorporated into facility/organization publications without permission in their entirety including all copyright and other elements and notices contained in the document and in their original unedited format. Any other unauthorized reproduction, duplication, forwarding, copying, distributing, republishing, translating, downloading, displaying, posting, faxing, or communicating an issue in whole or in part by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise without permission is prohibited.

Permission-Free usage

Except for the limited permissions stated herein, there is no need to secure permission from CPE for the following permitted uses. All copyright notices must retained.

  • Printing one copy of a CPE Web page on a printer for later reference, for yourself, for a student, or for a patient.
  • Including excerpts from a CPE text in a college term paper or K–12 school project.
  • Using a printout of a CPE web page as a continuing education tool or reading for classroom or continuing education purposes. Please cite the source as follows: “Copyrighted material used with permission of the Center for Phlebotomy Education, www.phlebotomy.com.”
  • News media—in print, television, and radio—may use information posted on www.phlebotomy.com as part of their coverage, provided that each use is credited as follows:
    Copyrighted material used with permission of the Center for Phlebotomy Education, Inc., www.phlebotomy.com.
    Other media, including Internet publishers, book publishers, and academic journal publishers should follow the permissions guidelines “For all other uses” found below.

When using www.phlebotomy.com information in a scholarly work, term paper, or school project please use the following example as a guide for citing your source:

  • Government, Industry Focus on Phlebotomy Ergonomics. [Web document]. The Center for Phlebotomy Education, Inc., Phlebotomy Today, 2002;3(6). https://www.phlebotomy.com/Newsletter.html.
  • That is:
    Author Lastname, Firstname, others (if available). Title of Document. [Type of document]. Place published: Publisher, original publication year; Volume (issue). Web address of the cited document.

For all other uses:

Electronic publishing

The authors and publishers of material posted at www.phlebotomy.com, as a rule, do not give prior permission for duplicating material in other electronic forms such as other Web sites, intranet sites, CD-ROMs, DVDs, videotape, electronic slide show, personal digital assistant format, etc. Any such use of material posted on www.phlebotomy.com must receive specific approval from the author and/or director of the Center for Phlebotomy Education, Inc. To secure permission, send an email to [email protected] stating the nature of the use of the material, the number of duplications/applications, and the targeted recipient(s). Your request will be handled promptly. Use is not to be assumed without an official response granting permission.

Textbook and journal publishers

Authors of material posted at www.phlebotomy.com are pleased to assist textbook and journal publishers with use of their content. To receive specific approval from the author and/or director of the Center for Phlebotomy Education, Inc., send an email to [email protected] stating the nature of the use of the material, the number of duplications/applications, and the targeted recipient(s). Your request will be handled promptly. Use is not to be assumed without an official response granting permission.

5. Product-Specific Terms of Use

A. Videos

View Phlebotomy Channel streaming platform Terms here.

View Applied Phlebotomy DVDs Terms here.

B. Phlebotomy Today Blog Content

CPE grants permission to distribute Phlebotomy Today blog posts in their entirety without prior permission provided that they are forwarded unedited and in their entirety including all copyright and other notices contained in the post. CPE also grants permission to print copies for distribution to staff and students.

Any other unauthorized reproduction, duplication, forwarding, copying, distributing, republishing, translating, downloading, displaying, posting, faxing, or communicating an issue by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise without permission is prohibited.

C. Phlebotomy Central™

All components of Phlebotomy Central™ belong to the Center for Phlebotomy Education, Inc. (CPE) and are offered for individual use. All rights to the material accessed through Phlebotomy Central are reserved. Material and content accessible within Phlebotomy Central cannot be reproduced, duplicated, forwarded, copied, distributed, republished, translated, downloaded, displayed, posted, faxed, or otherwise communicated in whole or in part by any means, including, but not limited to, electronic, mechanical, photocopying, recording without permission with the following exception: one copy of each document may be printed per student or employee of the subscribing “Facility” or “Academic department” as defined under “Definitions.”

Phlebotomy Central™ logins and passwords for access are not to be shared or otherwise provided to employees or students at non-member facilities or academic departments. (See “Definitions.”) The unique password and login provided to Phlebotomy Central members can be shared only with by employees of the member if the member is a “Facility” or students of the member if the member is an “Academic department” within the limits defined under “Definitions.” Phlebotomy Central membership rates are based on the number of individuals the facility or academic department requires to access the content of Phlebotomy Central (tiered pricing). Access beyond the purchased limitation is not permitted without an adjustment of the subscription rate. Unauthorized access may result in cancellation of the password and login at CPE’s discretion without refund for the unused balance of the subscription period. A link to the Phlebotomy Central™ login page may be incorporated into a password-protected virtual private network or intranet for remote access by employees/students of the member within the limits defined under “Definitions.” Phlebotomy Central membership rates are based on the number of individuals the facility or academic department requires to access the content of Phlebotomy Central (tiered pricing). Access beyond the purchased limitation is not permitted without an adjustment of the subscription rate. Unauthorized access may result in cancellation of the password and login at CPE’s discretion without refund for the unused balance of the subscription period.

D. Download documents

All electronically-transmitted articles belong to the Center for Phlebotomy Education, Inc. All rights are reserved. Except where permitted herein, access to these articles permits downloading the digital version (see Definitions) once. Printing/duplicating hard copies made from the digital version for distribution within one facility (see Definitions) only. Except where permitted herein, the digital version itself, in whole or in part, shall not be duplicated, forwarded, distributed, published, or viewed on more than one computer within one facility, or one e-reader per license.

The information contained in downloads are for the personal use of the purchaser and may not be incorporated into publications, databases, or software programs without the written consent of the Center for Phlebotomy Education, Inc. Except where permitted herein, making copies of these pages or any portion for any purpose other than the terms specified herein is a violation of United States copyright laws.

(i) ebooks

By purchasing an ebook, you have agreed to download the content for individual use only. A license is required, and included in the purchase, for each device upon which an ebook is downloaded/installed. Purchase of a standard ebook license permits the user to install the ebook file on any and all of devices for the user's personal use only. Users may not:

  • print hard copies of ebook files. (Bound softcover versions are available for purchase.)
  • make multiple copies or broadcast, transmit, store, publicly display, adapt or modify the content for any other purpose without written permission;
  • lend, sell or give the eBook to another user in any form;
  • place the ebook file on a network or file sharing service for use or access by anyone other than yourself.

All ebook purchases are final and non-refundable.

For a site license that permits facility-wide access or access within an academic institution, contact the Center for Phlebotomy Education for more information.

(ii) Venipuncture Tutor

All electronically-transmitted pages belong to the Center for Phlebotomy Education, Inc. and are offered for your personal use. All rights are reserved. Purchase of the “Tutor” permits downloading the purchased article once and printing copies for distribution within one facility only. No part of the document may be transmitted in any form or by any means other than in print. Digital copies in whole or in part shall not be duplicated, forwarded, distributed, published, or otherwise used for any other purpose or viewed on more than one computer within one facility only.

The information contained in downloads are for the personal use of the purchaser and may not be incorporated into publications, databases, or software programs without the written consent of the Center for Phlebotomy Education, Inc.

(iii) Clinical and Laboratory Standards Institute (CLSI) standards

Use of any Clinical and Laboratory Standards Institute (CLSI) publication from the Center for Phlebotomy Education, Inc. is protected by copyright. No part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise) without written permission from CLSI. CLSI's copyright policy is as follows:

CLSI reserves all rights to all content of CLSI standards, guidelines, companion products, and all other CLSI materials. Any entity, person, or business who desires to copy, duplicate, replicate, reproduce, extract, present, or otherwise communicate any content of CLSI standards, guidelines, companion products, or other CLSI materials shall obtain express written consent from CLSI. Interested parties may send permission requests to [email protected].

(iv) Teaching Modules

Purchasers of one or more Abbreviated Teaching Modules are entitled to distribute hard copies (printed copies or photocopies) and digital versions (see Definitions) of articles and quizzes (collectively referred to as “Document” in this section only) to verifiable employees within their facility (see Definitions) or verifiable employees and students in an academic department (see Definitions) without prior permission provided that all copyright, unauthorized distribution, and other notices contained in each Document are maintained. Documents may be forwarded by email to verifiable employees within their facility or verifiable employees and students in an academic department under the same provision. Documents may also be placed on a facility’s intranet accessible only to verifiable employees within their facility or verifiable employees and students in an academic department only within the facility or academic department under the same provision. Neither printed (hard) copies nor digital versions in whole or in part may be forwarded by email or otherwise made available or accessible to non-employees or non-students outside of the facility or academic department. Any other unauthorized reproduction, duplication, forwarding, copying, distributing, republishing, translating, downloading, displaying, posting, faxing, or communicating an issue in whole or in part by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise without permission is prohibited.

Abbreviated Teaching Modules—Corporate License

By special arrangement and at additional cost, a Corporate License extends the above rights to permit distribution/access to verifiable employees at multiple facilities within a system or to verifiable staff and students at multiple academic departments or campuses. These extended rights will be duly stated on the official invoice or receipt prepared at the time of purchase and sent to the purchaser. All other restrictions stated under “Abbreviated Teaching Modules” above apply.

6. Blog Subscription Agreement

Those who subscribe to receive posts from our Phlebotomy Today blog agree to accept each post by email and no more than two product announcements from CPE per month. Users who do not agree to these terms should not subscribe. Information collected from subscribers will not be sold, rented or otherwise shared with any third party. View our Privacy Statement.

7. Return Policy

Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive.

Orders are processed Mon-Fri during normal business hours.

Products purchased from the Center for Phlebotomy Education can be returned within 30 days of the original purchase of the product.

Before you return a product, please make sure that:

  • The product was purchased in the last 30 days from us
  • The product is in its original packaging

Please contact us before you send the product:

Send the product with its original packing to:

Center for Phlebotomy Education, 949 S. Orem Blvd., Orem, Utah 84058

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Center for Phlebotomy Education, Inc.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product has been downloaded according to our records.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

8. Trademarks

CPE and any product or service names, slogans, page headers, custom graphics, button icons, and scripts contained in the CPE Sites are either trademarks or registered trademarks of CPE or its licensors. Such trademarks may not be copied, imitated or used, in whole or in part, without the prior written permission of CPE. All other trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners.

9. Repeat Infringer Policy

CPE respects the intellectual property of others, and we ask our users to do the same. CPE may, in appropriate circumstances and at its own discretion, limit access to this website and/or terminate the accounts of any users who infringe the intellectual property rights of others.

10. Claims of Copyright Infringement; Designated Agent

If you believe that any material on this website infringes upon any copyright which you own or control, or that any link on this website directs users to another website that contains material that infringes upon any copyright which you own or control, you may file a notification of such infringement with our Designated Agent.

Written notification must be submitted to the following:

Shanise Keith
949 S. Orem Blvd.
Orem, UT 84058 USA

To be effective, the notice must include the following:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed (“Complaining Party”);
  2. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider (“Service Provider”) to locate the material;
  4. Information reasonably sufficient to permit the Service Provider to contact the Complaining Party, such as an address, telephone number, and if available, an electronic mail address at which the complaining party may be contacted;
  5. A statement that the Complaining Party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the Complaining Party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

11. Submissions

Submissions made by third parties in connection with their use of the CPE service (such as chat rooms, discussion boards, email and other electronic messaging services) are governed by the applicable Terms of Service Agreement (see above). Other submissions, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, provided by you in the form of e-mail or submissions to CPE, are non-confidential and shall become the sole property of CPE. CPE shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. The submission of any such materials to CPE irrevocably waives any and all “moral rights” in such materials, including the rights of paternity and integrity.

12. Forums & Interactive Areas

The Sites may include discussion forums, chat rooms, or other interactive areas (“Interactive Areas”). Use of any Interactive Areas requires registration with the terms of the applicable Terms of Service Agreement, and your use of any Interactive Areas are governed by the terms of such agreement.

13. Webinars

Registrants are entitled to view the webinar purchased from one computer. Recording of the Center’s live webinars is not permitted. “Registrants” are defined as “facilities, companies, corporations, or individuals who have paid or arranged payment to CPE to attend the webinar”. Access to a webinar is limited to one computer per registration. One registration entitles the Registrant to access the live presentation on one computer. Webinars cannot be accessed by one computer and then made accessible remotely from one or more remote computers through file sharing, virtual private networks (VPN), shared servers, remote desktops, or other web-based network connectivity platforms. Webinars cannot be recorded and/or streamed over the Internet or an intranet.

A recording of each webinar is provided by CPE for use after the live event by verifiable registrants of each webinar. The recording of the webinar arranged by CPE and made available to Registrants is the property of CPE and is intended for viewing only by eligible employees of facilities that have registered to attend the live event. An “eligible employee” is defined as an individual employed by the Registrant as a full time, part time, or per diem worker who is able to attend the live event in person, and for whom attendance during the event is possible and not logistically impractical. Unauthorized duplication, access or storage of the recording on any electronic data retrieval device is prohibited. Registrants are authorized to grant access to the recorded webinar to eligible employees of the purchasing facility who were capable of attending the live event in person. Although viewing of the recorded webinar is not restricted to one computer, those with access to the recorded webinar are not permitted to share access with unauthorized individuals due to the proprietary nature of the material. By viewing or permitting access to the recording, you agree to the terms of use.

14. Hyperlinks

You are granted a limited, non-exclusive right to create a hyperlink to the CPE Sites provided such link does not portray CPE or any of its Practices, Members, sponsors, products, or services in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked at any time. You may not use, frame, or utilise framing techniques to enclose any CPE trademark, logo, or other proprietary information, including the images found at this website, the content of any text or the layout/design of any page or form contained on a page without CPE’s express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, or proprietary right of CPE or any third party.

CPE makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature, or reliability of websites accessible by hyperlink from the Sites, or websites linking to this website. The linked sites are not under the control of CPE and CPE is not responsible for the contents of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. CPE is providing these links to you only as a convenience, and the inclusion of any link does not imply affiliation, endorsement, or adoption by CPE of the site or any information contained therein.

15. Third Party Content & Services

CPE may provide links to web pages and content of third parties (“Third Party Content”) as a service to those interested in this information. CPE does not monitor nor does it have any control over any Third Party Content or third party websites. CPE does not endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. CPE does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.

16. Disclaimer

Healthcare is an ever-changing science. As new research and clinical experience broadens our knowledge, changes in procedures are required. The authors of all material posted on and available through www.phlebotomy.com, and emails sent from the agents, employees, and administrators of CPE have checked with sources believed to be reliable at the time of writing in their efforts to provide information that is complete and generally in accord with the standards accepted at the time of publication or transmission. However, neither the authors, editors, contributors, the Center for Phlebotomy Education, Inc. nor any other party who has been involved in the preparation or publication of material or transmission of emails warrants that the information contained therein is in every respect accurate or complete, and they are not responsible for any errors or omissions or for the results obtained from the use of such information. Readers are encouraged to confirm the information contained herein with other sources before applying information provided.

These Sites and the materials on and through these Sites are provided on an “as is” basis without warranties of any kind, either express or implied. CPE disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. CPE does not represent or warrant that materials on these Sites are accurate, authoritative, complete, reliable, current, or error-free. CPE does not represent or warrant that these Sites or its servers are free of viruses or other harmful components.

CPE reserves the right to change any and all content contained on the Sites at any time without notice. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by CPE.

17. Limitation of Liability

In no event shall CPE, or its officers, directors, shareholders, or employees, be liable for any direct, special, indirect, or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence), or otherwise, arising out of or in any way connected with the use of the Sites or the materials contained in, or accessed through, the Sites, including without limitation any damages caused by or resulting from reliance by user on any information obtained from CPE, or that results from mistakes, omissions, interruptions, deletion of files or e-mail, error, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction, or unauthorized access to CPE’s records, programs, or services. In no event shall the aggregate liability of CPE (whether in contract, warranty tort-including negligence, whether active, passive, or imputed-product liability, strict liability, or other theory) arising out of or relating to the use of the Sites exceed any compensation you pay, if any, to CPE for access to or use of these Sites.

18. Indemnification

You agree to defend, indemnify and hold harmless CPE, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any third party claims, damages, loss, liability, costs and expenses (including, but not limited to, reasonable attorney’s fees) arising our of your use of the Sites and any discussion forums or interactive areas contained herein, including without limitation any actual or threatened suit, demand, or claim made against CPE and/or its independent contractors, service providers, or consultants, arising out of or relating to your conduct, your violation of these terms and conditions, or your violation of the rights of any third party.

19. Applicable Law

These Site Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Site Terms or your use of the Sites shall be filed only in the state and federal courts located in Orem, Utah, USA and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of or relating to these Site Terms or your use of the Sites.

20. Modification & Amendments

CPE reserves the right to amend at any time any policies governing the Sites, including these Site Terms and CPE’s Privacy Statement, by posting the amended terms and providing notice of such amendments. The amended terms shall be effective immediately after they are initially posted on this website. If you do not accept the amended terms, you should cease using the Sites.

21. Termination

Notwithstanding any of these terms and conditions, CPE reserves the right, without notice and in its sole discretion, to terminate your license to use any of the Sites, and to block or prevent future access to and use of any of the Sites.

22. Severability

If any provision of these terms and conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

23. Questions & Contact Information

General questions or comments about the Sites and the CPE service may be directed to CPE’s Customer Service