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YouTube Video of the Month

How to best handle butterfly requests

by Dennis Ernst • July 20, 2020

Professionalism, Technical

The Center for Phlebotomy Education's YouTube Channel features high-quality, standards-based educational and inspirational content for anyone who performs, teaches or manages blood collection procedures. This month's featured video helps phlebotomists and other healthcare professionals who draw blood samples respond appropriately to the common patient request for a butterfly needle. 

Watch now.


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butterfly customer service needle patient professionalism venipuncture

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