"Honey, That's Not Your Name"
Rethinking how we address patients
Shanise Keith, May 05, 2026
Professionalism
Recent Posts
Syncope Case Studies: Real Failures, Real Consequences
These are real cases. Real patients. Real verdicts.
Shanise Keith, March 24, 2026
Your Vein, My Call: When to Hold the Line — and When to Let It Go
How to Tell the Difference Between a Patient Preference and a Patient Safety Problem
Shanise Keith, March 10, 2026
Teacher Tips: When Students Teach You Title...
Growth Doesn't Only Flow One Way.
Shanise Keith, March 03, 2026
2026 New Year's Resolutions for Phlebotomists
What we should focus on for the new year, (and what we wish patients would resolve too).
Shanise Keith, December 30, 2025
A Letter to Phlebotomists
A Thanksgiving Message to Phlebotomists Everywhere
Shanise Keith, November 25, 2025
When Your Workplace Gets It Wrong…
Advocating for Best Practices at Every Stage of Your Career
Shanise Keith, October 14, 2025
The Teacher's Balancing Act: Respect Without Fear, Support Without Friendship
Finding the sweet spot between being liked and being respected in the phlebotomy classroom
Shanise Keith, August 18, 2025
Staying Current: Why Yesterday's Training Could Be Today's Liability
The uncomfortable truth about outdated phlebotomy practices and why continuing education isn't optional
Shanise Keith, August 12, 2025
Join us at a PHLEBOTOMY CONFERENCE!
The Center for Phlebotomy Education is throwing a conference this fall and you should definitely join us!
Shanise Keith, May 26, 2022