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Workpath: Improving the Phlebotomy Experience

by Dennis Ernst • May 03, 2018


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This month's featured sponsor is Workpath.

As phlebotomists, you’re at the front line of healthcare. The majority of medical decisions begin with a blood draw. But here’s the challenge: some of the most valuable professionals in healthcare are forced to spend more time wrestling with scheduling and communication mishaps than they are delivering the critical skills they offer the medical community.

Healthcare specialists today, beginning with phlebotomists, regularly contend with a patchwork system of communication -- phone tag, email chains, and spreadsheets, just to name a few. Workpath, a healthcare technology company that solves the complexities of mobile workforce management, has created a better way.

“It’s time that we say goodbye to outdated and fragmented ways of organizing specimen collection appointments,” says Eddie Peloke, CEO of Workpath. “Workpath has built intelligent technology that helps phlebotomists accept available appointments, manage their schedules, and track their draws – all on one platform.”

Workpath is an all-inclusive platform that phlebotomy groups can use to digitally create appointments, automatically dispatch team members to appointments, and send automated messaging to patients to keep them informed. In addition, Workpath increases a phlebotomy team's efficiency by providing every phlebotomist with their agenda, GPS navigation to appointments, appointment details, and appointment protocols.

“Workpath not only improves the back-office process and support for a phlebotomy company, but proactively tackles customer support to ensure that patients have the best possible experience,” says Peloke.

The Workpath API integrates with existing systems, like EHRs and other internal technology platforms, to create a seamless workflow for phlebotomists, phlebotomy labor providers, and other healthcare organizations offering specialized services. As an award-winning healthcare tech company, Workpath is on a mission to make the life of anyone involved in phlebotomy easier and more efficient so they can focus on creating better collection experiences.

For an independent phlebotomist, Workpath offers the ability to manage your schedule on a mobile app, access procedure intelligence to gain insights into the protocols for every specimen collection, and the ability to easily locate your patients at any time. The service request form provided by Workpath serves as a tool to take orders from a doctor, patient, or anyone. Phlebotomists can simply pass their unique link (placed on business cards, a website, etc.) and have orders come directly to their account.

For phlebotomy staffing agencies, Workpath helps dispatch, manage, and track their mobile workforce. The growing platform offers phlebotomy organizations the ability to grow their business through service request forms and to assign phlebotomy appointments with a click, on any device. In addition, phlebotomy businesses can easily manage an entire network and track who’s doing what, access finance reports to invoice clients, perform background checks, automate messaging to patients, and keep one concise audit record of all appointments.

Workpath is currently offering one free month to any phlebotomy group or individual phlebotomist who signs up in May and references this Phlebotomy Today article to see firsthand how the platform serves as a competitive advantage and improves patient experience.

Learn more at www.workpath.co, sign up for a free demo, and engage with Workpath to help make specimen collection, and other forms of mobile care services, better for everyone involved.


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