"Honey, That's Not Your Name"

Rethinking how we address patients

Shanise Keith, May 05, 2026

When Parents Say "Behave or that person's gonna stick you!"

What to do when parents use phlebotomists to scare their children.

Dennis Ernst, September 10, 2021

The Phlebotomist's Creed

A set of beliefs every phlebotomist should embrace

Dennis Ernst, August 30, 2021

Ten Tips For Handling Conflicts With Your Superior

Handling conflicts the wrong way can come back to bite you

Guest blogger Shan Keith offers ten tips for handling conflicts with your supervisor or manager.

Shanise Keith, July 12, 2021

Tip of the Month: The Wizard of Ahhs

There's a little Wizard in all of us

Dennis Ernst, June 11, 2021

Integrity in a Mistake

Own your mistakes and you own your future

Shan Keith, May 27, 2021

Are You Worth Promoting?

Dennis Ernst, December 04, 2020

Safety First: Capri slacks

Are they appropriate for healthcare attire?

Dennis Ernst, December 04, 2020

What's Wrong Here?

Can you spot the error in this image?

Dennis Ernst, August 07, 2020

YouTube Video of the Month

How to best handle butterfly requests

Dennis Ernst, July 20, 2020