Shift Notes - Who's Really Qualified to Train Your New Hire?

How to Give Real-Time Feedback on the Floor Without Embarrassing Your Trainee.

Shanise Keith, August 04, 2026

Are You Worth Promoting?

Dennis Ernst, December 04, 2020

Safety First: Capri slacks

Are they appropriate for healthcare attire?

Dennis Ernst, December 04, 2020

What's Wrong Here?

Can you spot the error in this image?

Dennis Ernst, August 07, 2020

YouTube Video of the Month

How to best handle butterfly requests

Dennis Ernst, July 20, 2020

Is There a Bully in the House? (Part 2)

Continuing the discussion on the negative impact bullying has on patient care and teamwork

Dennis Ernst, February 06, 2020

Is There a Bully in the House? (Part 1)

How workplace bullying in healthcare affects patient care and staff morale

Dennis Ernst, January 09, 2020

Climbing the Phlebotomy Ladder

Phlebotomists who want to rise among their ranks need to look within

Dennis Ernst, November 01, 2019

Shop Talk: Jesse Harris

Bedside manner is just as important as good technique

Jesse Harris, April 02, 2019

What Should We Do?:Terms of Endearment

Dennis Ernst, May 01, 2016